Welcome to NTN-Indiana
National Tenant Network was started over 25 years ago by owners and property management professionals. They developed an entirely different screening methodology whereby not only the credit-worthiness of an applicant is determined, but also the tenant-worthiness.
Every member of out team is focused on a single goal: to help owners and managers make the best leasing decisions possible time after time, without fail. NTN products and services and our outstanding personal service will protect your bottom line and maintain the integrity of your investment.
Tips for Successful Resident Screening
- Most landlords, even some ‘pros,’ are still practicing the old way of doing things—they take a social security number, make one phone call, and rent to the person. Then they wonder where the problems are coming from. Well, the old methods don’t work anymore. Quit relying on character judgment. For managing rental property, it does not work. Have a set application process, written down. Applicants must meet all the criteria. If they do, rent to them. If they don’t, don’t rent to them. It is simple, legal, and fair.
- Proper tenant screening increases occupancy and retention. Nothing in the fair housing laws forbids you from setting fair screening guidelines and applying them equally to all applicants. Keep in mind that every person belongs to these protected classes—each of us can be defined in terms of our race, color, religion, sex, and national origin, for example. So any time you deny an applicant, you have, in a sense, denied someone who belongs to a protected class. The question is whether or not you treat applicants or tenants unfairly because of the class to which they belong. If the criteria you set are blind to class issues and you apply them consistently, then you may turn down applicants who do not meet your criteria. The key lies in making sure your screening process is fair.
- Most landlords, even some ‘pros,’ are still practicing the old way of doing things— they take a social security number, make one phone call, and rent to the person. Then they wonder where the problems are coming from. Well, the old methods don’t work anymore. Quit relying on character judgment. For managing rental property, it does not work. Have a set application process, written down. Applicants must meet all the criteria. If they do, rent to them. If they don’t, don’t rent to them. It is simple, legal, and fair.
- Proper tenant screening increases occupancy and retention. Nothing in the fair housing laws forbids you from setting fair screening guidelines and applying them equally to all applicants. Keep in mind that every person belongs to these protected classes—each of us can be defined in terms of our race, color, religion, sex, and national origin, for example. So any time you deny an applicant, you have, in a sense, denied someone who belongs to a protected class. The question is whether or not you treat applicants or tenants unfairly because of the class to which they belong. If the criteria you set are blind to class issues and you apply them consistently, then you may turn down applicants who do not meet your criteria. The key lies in making sure your screening process is fair.
Billing
NTN-Indiana invoices on a monthly basis. There are no monthly minimums required nor any annual dues charged. We accept all major credit cards and provide online payments to your account. Please call NTN-Indiana for details and pricing.
Helpful Resources
Safeguarding Personal Information
INDIANA APARTMENT ASSOCIATION (IAA)
Safeguarding Personal Information
Central Indiana Real Estate Investors Association (CIREIA)

Office information
NTN-Indiana
PO Box 361087
Indianapolis, IN 46236
Business hours
M-F 8:30 to 5:00
317-579-3520 (phone)
877-579-3520 (toll-free)
317-579-3524 (fax)
877-579-3524 (toll-free fax)
John Spafford
NTN-Indiana@ntnonline.com
Tammy Frederick
NTN-Indiana@ntnonline.com
