Welcome to NTN-National HQ

Tips for Successful Resident Screening

• Most landlords, even some ‘pros,’ are still practicing the old way of doing things—they take a social security number, make one phone call, and rent to the person. Then they wonder where the problems are coming from. Well, the old methods don’t work anymore. Quit relying on character judgment. For managing rental property, it does not work. Have a set application process, written down. Applicants must meet all the criteria. If they do, rent to them. If they don’t, don’t rent to them. It is simple, legal, and fair.
• Proper tenant screening increases occupancy and retention. Nothing in the fair housing laws forbids you from setting fair screening guidelines and applying them equally to all applicants. Keep in mind that every person belongs to these protected classes—each of us can be defined in terms of our race, color, religion, sex, and national origin, for example. So any time you deny an applicant, you have, in a sense, denied someone who belongs to a protected class. The question is whether or not you treat applicants or tenants unfairly because of the class to which they belong. If the criteria you set are blind to class issues and you apply them consistently, then you may turn down applicants who do not meet your criteria. The key lies in making sure your screening process is fair.
• Proper tenant screening increases occupancy and retention. Nothing in the fair housing laws forbids you from setting fair screening guidelines and applying them equally to all applicants. It is simple, legal, and fair.
• Fees and deposits can promote “self-screening.” People who are planning illegal activity may recognize your fee as further indication of your commitment to screen carefully. Further, such a policy can discourage people who plan to fill out multiple applications, weeding out some problem individuals before they apply. The application fee also helps cover the cost of resident screening.

Helpful Resources

Safeguarding Personal Information

Fair Housing Institute

Landlords! Advertise your rental properties online

List your rentals for free and start filling vacancies