Welcome to NTN-Arizona
Redefining Resident Screening
Beat the odds!
Getting the right resident can be like playing the odds – risky at best. Well, no more – National Tenant Network-Arizona, with its nationwide coverage of tenant performance histories, takes the gamble out of resident selection.
Special Offers
Value Pricing – Comprehensive Screening Package (Includes NTN DecisionPoint Report and/or Retail Credit Report and your choice of one Criminal Report)
We offer a discount on the exclusive NTN Screening Package to Association Members and Realtors. Please call NTN-Arizona for details.
Tips for Successful Resident Screening
- Most landlords, even some ‘pros,’ are still practicing the old way of doing things—they take a social security number, make one phone call, and rent to the person. Then they wonder where the problems are coming from. Well, the old methods don’t work anymore. Quit relying on character judgment. For managing rental property, it does not work. Have a set application process, written down. Applicants must meet all the criteria. If they do, rent to them. If they don’t, don’t rent to them. It is simple, legal, and fair.
- Proper tenant screening increases occupancy and retention. Nothing in the fair housing laws forbids you from setting fair screening guidelines and applying them equally to all applicants. Keep in mind that every person belongs to these protected classes—each of us can be defined in terms of our race, color, religion, sex, and national origin, for example. So any time you deny an applicant, you have, in a sense, denied someone who belongs to a protected class. The question is whether or not you treat applicants or tenants unfairly because of the class to which they belong. If the criteria you set are blind to class issues and you apply them consistently, then you may turn down applicants who do not meet your criteria. The key lies in making sure your screening process is fair.
- NTN recommends developing written rental criteria and posting a copy of those criteria in your rental office. If you do not have a rental office that all applicants visit, attach a copy of the criteria to every application you give out.
- Although in most cases you may turn down an applicant who has been through a recent court-ordered eviction, we recommend maintaining flexibility in some instances. After all, some evictions are not deserved. It also seems inherently fairer to give people who have made a single mistake the chance to improve.
Billing
NTN-Arizona invoices on a monthly basis. There are no monthly minimums required nor any annual dues charged. Please call NTN-Arizona for report pricing. Subscribers can choose to either pay by check or credit card (Master Card or Visa). Credit cards are either charged one time per month (usually the first week of the month) and an electronic statement is sent via e-mail for the subscriber’s record or charged as reports are ordered. Payment by check may be used to make an electronic fund transfer from the Subscriber’s account. A fee will be assessed for nonsufficient funds (NSF).
Helpful Resources
Safeguarding Personal Information
AZ Real Estate Investors Association
AZ Manufactured Housing Association

Office information
NTN-Arizona
#434, 6501 East Greenway Pkway
Suite 103
Scottsdale, AZ 85260
Business hours
Mon-Fri 9am-5pm, Sat: 10am-2pm
480.607.5288 (phone)
800.480.7080 (toll-free)
480.998.5875 (fax)
800.480.7819 (toll-free fax)
Regina Kaupanger
NTN-Arizona@ntnonline.com
