Our Contact Information
NTN Hampton / Norfolk
PO Box 65
Winchester, VA 22604
Business Hours
Mon–Fri 9am–5pm ET
Phone
(540) 542-0945
(866) 387-6320
Fax
(540) 542-0469
(877) 330-3606
Welcome to NTN Hampton / Norfolk
National Tenant Network, headquartered in Lake Oswego, Oregon, was founded by Edward Byczynski and incorporated in March, 1980. Seven years later, the company opened its first local office and today serves subscribers from over 30 regional offices nationwide.
The NTN Hampton/Norfolk office opened in November, 1990.
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Pay My Invoices
NTN offers credit card, pay-as-you-go, and monthly invoicing options for billing of screening services. Terms for monthly invoicing option are Net 30 days from date of invoice. Invoices are issued on the 1st of the month for services rendered in the preceding month.
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NTN SecurePay
NTN SecurePay enables collection of online payments from Residents after your company’s account has been established. You will simply follow the prompts to establish a merchant account with EMS, which should take 3 to 5 days. Once your company’s account has been activated, your tenants will be able to pay rent and other invoices through the Tenant Portal with credit or debit cards.
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Special Offer: Discounted Pricing for Volume Users
Enterprise users may quality for discount pricing.
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Tips for Successful Resident Screening
Most landlords, even some ‘pros,’ are still practicing the old way of doing things—they take a social security number, make one phone call, and rent to the person. Then they wonder where the problems are coming from. Well, the old methods don’t work anymore. Quit relying on character judgment. For managing rental property, it does not work. Have a set application process, written down. Applicants must meet all the criteria. If they do, rent to them. If they don’t, don’t rent to them. It is simple, legal, and fair.
Proper tenant screening increases occupancy and retention. Nothing in the fair housing laws forbids you from setting fair screening guidelines and applying them equally to all applicants. Keep in mind that every person belongs to these protected classes—each of us can be defined in terms of our race, color, religion, sex, and national origin, for example. So any time you deny an applicant, you have, in a sense, denied someone who belongs to a protected class. The question is whether or not you treat applicants or tenants unfairly because of the class to which they belong. If the criteria you set are blind to class issues and you apply them consistently, then you may turn down applicants who do not meet your criteria. The key lies in making sure your screening process is fair.